bajivp's Privacy Policy
Your personal information is completely safe with us. Find out here in detail what data we collect, how we use it, and how we protect it.
1 Introduction and Scope
bajivp ("we", "us", or "platform") operates a safe and reliable online betting and casino service for users in Bangladesh. Protecting your privacy is one of our highest priorities. This Policy describes what types of information we collect, the purposes for which we use that information, how we store it, and what your rights are.
This Policy applies to all bajivp services, websites, and applications. Our services are intended only for persons aged 21 or older. We do not knowingly collect personal information from minors.
2 What Information We Collect
bajivp may collect the following categories of information:
2.1 Registration and Identity Information
- Full name, date of birth, and age verification documents
- Email address and mobile number
- Username and password (stored in hashed form)
- National ID or passport number (for identity verification)
2.2 Financial Transaction Information
- bKash, Nagad, and Rocket account details (to process transactions)
- Bank account details (for withdrawals)
- Deposit and withdrawal history
2.3 Technical and Usage Information
- IP address, browser type, and operating system
- Session logs, login times, and location data
- Information obtained from cookies and similar tracking technologies
- Game play history and betting patterns
2.4 Communication Information
- Records of live chat messages and email correspondence
- Details of complaints and support requests
3 Purposes of Using Information
bajivp uses the information collected for the following purposes:
- Account Management: To complete the registration, login, and account verification process.
- Financial Processing: To securely process deposit and withdrawal transactions and to prevent fraud.
- Age Verification: To confirm that our services are used only by persons aged 21 or older.
- Customer Support: To provide effective support in Bengali via 24/7 live chat and email.
- Responsible Gaming: To identify unusual betting behaviour and take necessary precautionary measures.
- Legal Compliance: To maintain records required under applicable laws and regulations.
- Service Improvement: To enhance the user experience and develop new features.
- Security: To ensure authorised access to the platform and maintain cybersecurity.
4 Sharing and Disclosure of Information
bajivp never sells your personal information to third parties. However, information may be shared in certain circumstances:
4.1 With Service Providers
We work with trusted third-party organisations for payment processing, identity verification, and technology services. These organisations may only access the information needed to complete their specific tasks and are bound by strict confidentiality agreements.
4.2 For Legal Obligations
We may be required to provide necessary information in response to a court order, direction from a regulatory authority, or a lawful request from a law enforcement agency.
4.3 For Fraud Prevention
Information may be shared to a limited extent to detect and prevent fraud, money laundering, or other unlawful activity.
5 Cookies and Tracking Technologies
The bajivp website uses cookies and similar technologies. Cookies are small text files stored in your browser.
- Essential Cookies: Required for the core functionality of the website — these cannot be disabled.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to understand how often a page is being used.
- Security Cookies: Used to detect and prevent fraud.
You can manage cookies through your browser settings. However, disabling certain cookies may affect some features of the website.
6 Data Storage and Security
bajivp takes the highest technical measures to protect your information:
- SSL Encryption: All data transmissions are encrypted using SSL/TLS technology.
- Password Hashing: Passwords are never stored directly — they are kept only in hashed form.
- Limited Access: Only authorised staff may access information on a need-to-know basis.
- Regular Security Audits: Our systems undergo regular security testing.
- Firewall and Intrusion Detection: Advanced technology is used to prevent unauthorised access.
6.1 Data Retention Period
Even after an account is closed, certain information may need to be retained for a specified period due to legal obligations. Financial transaction records are kept for the period required under applicable law. Once the necessary retention period ends, information is securely deleted.
7 Your Rights
As a bajivp user, you have the following rights regarding your own personal information:
7.1 Right of Access
You have the right to know what information we hold about you. You may request a copy of your information at any time.
7.2 Right to Rectification
If your information is inaccurate or incomplete, you may request that it be corrected. You can update most information yourself from your account settings.
7.3 Right to Erasure
In certain circumstances you have the right to request that your information be deleted. However, some information may need to be retained for a specified period due to legal obligations.
7.4 Right to Object to Processing
You may object at any time to your information being used for marketing purposes. We will take appropriate action after receiving your request.
7.5 Right to Data Portability
You may request your information in a structured, machine-readable format.
8 Third-Party Links and Services
The bajivp platform uses services from well-known game content providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming, Ezugi, Microgaming, and NetEnt. These providers have their own privacy policies and we do not control their use of information. You are advised to read their individual policies before using their services.
For payment processing, limited information is shared with bKash, Nagad, and Rocket — only what is necessary to complete a transaction. The privacy policies of these services apply.
9 Child Protection
bajivp's services are intended only for persons aged 21 or older. We do not knowingly collect personal information from any minor. The age verification process is strictly followed at the time of registration.
If we become aware that information has been collected from a minor, we will delete that information as quickly as possible and close the associated account. We ask parents and guardians: if your child has registered on this site, please contact us immediately.
10 International Data Transfers
bajivp's servers and data storage facilities may be located in various countries. Where your information is processed or stored outside Bangladesh, we ensure that appropriate safeguards are in place. For data transfers, we follow internationally recognised protection standards.
11 Policy Changes
bajivp may update this Privacy Policy from time to time. If there are significant changes, we will notify you in the following ways:
- A notice will be displayed on the website.
- A message will be sent to your registered email address.
- The "Last Updated" date at the top of the page will change.
Continued use of the platform after changes are made will be taken as your acceptance of the new Policy. We therefore recommend checking this page regularly.
12 Complaints and Contact
If you have any questions, requests, or complaints regarding your privacy, please contact us. Our dedicated team is available 24/7 in Bengali to assist you.
If you believe your privacy rights have been violated, please contact us directly first — we will resolve the issue as quickly as we can.
Contact Us
24/7 Live Chat: via the chat button on the website
Email: [email protected]
For privacy-related requests, write "Privacy Request" in the subject line of your email. Responses are generally provided within 30 days.