❓ Frequently Asked Questions

bajivp FAQ — Answers to all your questions here

From opening an account to withdrawing money via bKash, from cricket betting to claiming bonuses — find simple and detailed answers to the most frequently asked questions about bajivp on this page.

bajivp is committed to providing a safe and straightforward online gaming experience for players in Bangladesh. Below you will find answers to more than 20 questions covering account registration, payments, games, bonuses, and responsible gaming. If you cannot find what you are looking for, contact our 24/7 live chat.

Account & Registration

Account & Registration

To open an account at bajivp you need an active mobile number, an email address, and your real name and date of birth. The registration process is fully online and takes just a few minutes. Anyone under 21 years of age cannot open an account on this platform.

No. Under bajivp's rules, each person may operate only one account. Creating multiple accounts may result in a ban and any related bonuses may be cancelled. If you have any issues, contact us directly via live chat.

bajivp conducts KYC verification to ensure security. Before your first withdrawal, or once a certain limit is reached, you may be asked to submit a photo of your National ID (NID) or passport. Once verification is complete, the account will have full access.

Click the "Forgot password?" option on the login page and enter your registered mobile number or email. A verification code will be sent. Enter the code and set a new password. If you have any trouble, support is available via 24/7 live chat.

Email, mobile number, and contact details can be updated from account settings. To change your name or date of birth, verification is required — in that case, submit a request to the support team via live chat.
Deposits & Withdrawals

Deposits & Withdrawals

Deposits from bKash are usually instant — that is, they appear in your bajivp balance within a few seconds to 2 minutes. There may be a slight delay during busy periods. If it takes more than 15 minutes, contact live chat with your transaction number (TrxID).

The minimum deposit amount across all payment methods is ৳300. For withdrawals, the minimum amount is ৳1,000. Requests below these amounts cannot be processed.

After a withdrawal request is approved at bajivp, the money arrives within 30 minutes to 3 hours for both Nagad and Rocket. The same timeframe applies to bank transfers. It may take slightly longer at night or on weekends.

bajivp itself does not charge any fees on deposits or withdrawals. However, your mobile banking provider (bKash, Nagad, Rocket) may apply their own transfer charges — those follow the respective provider's own policies.

bajivp supports transfers through major banks in Bangladesh, such as Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. Make sure to use the correct account details and reference number; incorrect information may delay the transaction.

If more than 3 hours have passed since your withdrawal request, share the request ID and transaction details via live chat. Our team will investigate promptly and resolve the issue. A pending KYC verification can also cause a withdrawal to be held.
Games & How to Play

Games & How to Play

At bajivp, BPL (Bangladesh Premier League) matches offer a range of markets including match winner, top batter, total runs, and over/under. To place a bet, go to the cricket section, select the match, choose your preferred market, and enter the stake amount. Bets can be cancelled before the match starts.

Yes, live in-play betting is available at bajivp. Odds update in real time based on match conditions. Live markets for IPL, T20 World Cup, ICC tournaments, and BPL are generally available. Make sure you have a stable internet connection to enjoy live betting.

RTP (Return to Player) is the average rate at which a game returns money to players over the long term — it is a general statistic, not a guarantee of individual wins. A higher RTP means theoretically more is returned. All slot games at bajivp run on software from verified providers and operate fairly.

Absolutely. bajivp is fully mobile-friendly and works seamlessly on both Android and iOS devices via the browser. No separate app download is needed — the site automatically adjusts to fit a mobile screen.

In bajivp's live casino section you can enjoy Baccarat, Roulette, Blackjack, Sic Bo, and Teen Patti with real dealers. Tables from top providers such as Evolution Gaming and Ezugi are available. HD streaming and Bengali chat support make the experience feel close to the real thing.

Slot games are played by spinning reels, where winning combinations of symbols bring rewards. Fishing games (such as bajivp's Fishing Yi Lu Fa) run in an interactive shooter format — players shoot at fish, bosses, or special targets to earn prizes. They are two distinct styles of entertainment.
Bonuses & Promotions

Bonuses & Promotions

New members receive a 120% bonus on their first deposit up to a maximum of ৳5,000. For example, depositing ৳1,000 adds a ৳1,200 bonus, bringing the total balance to ৳2,200. The bonus is applied automatically — no separate code is needed.

The wagering requirement is the number of times you must wager the bonus amount before you can withdraw it. The wagering requirement for bajivp's welcome bonus is 10x. This means that if you receive a ৳1,200 bonus, you must place a total of ৳12,000 in wagers before withdrawing.

bajivp's VIP program has 4 tiers: Bronze, Silver, Gold, and Platinum. The Bronze tier offers up to 0.2% weekly cashback; Silver 0.5%, Gold 0.8%, and Platinum up to 1.0% weekly cashback. You can advance to the next tier by playing regularly.

Weekly cashback is added to your account every Monday based on your net losses from the previous week. The cashback amount is credited directly to your main balance — there are no separate wagering conditions attached.

Yes, bajivp offers special promotions during occasions such as Eid, Pohela Boishakh, or major cricket tournaments. These offers are time-limited and subject to conditions. Check the promotions page regularly for updates or ask via live chat.
Safety & Responsible Gaming

Safety & Responsible Gaming

Yes. bajivp keeps all data protected through SSL (Secure Socket Layer) encryption. Your personal information, payment details, and transaction history are not shared with third parties. See our privacy policy for more details.

No. bajivp is for users aged 21 and above only. Age is verified at registration, and any account found to belong to an underage person is closed immediately. Protecting minors is bajivp's highest priority.

If you feel you are having difficulty controlling your play, you can contact us via live chat or email ([email protected]) to request a temporary or permanent self-exclusion. To learn more about responsible gaming, visit our responsible gaming page.

Yes. All games at bajivp run on software from world-class providers such as PG Soft, Pragmatic Play, JILI, Spribe, and Evolution Gaming, who verify their Random Number Generator (RNG) through regular third-party audits. This ensures that every outcome is completely fair and random.

If you notice any unauthorised login or transaction on your account, change your password immediately and report it via 24/7 live chat. Our security team will investigate promptly and secure your account.

Still have questions? Contact support

Our 24/7 Bengali support team is always here for you. Connect via live chat in just a few seconds or write to us in detail by email.

[email protected]