Safe and Responsible Platform

bajivp's commitment to responsible gaming

Stay safe while having fun. Keep your gaming in control at bajivp — with deposit limits, time-out, and self-exclusion tools.

What is responsible gaming and why does it matter?

Online betting and casino gaming are a form of entertainment. bajivp believes gaming is best when it stays controlled, mindful, and enjoyable. Responsible gaming means knowing your limits and playing for fun, not chasing wins.

At bajivp we put every player's mental and financial wellbeing first. Using our responsible gaming tools, you can fully control your spending, your time, and your account access on your own terms.

Remember — betting is never a reliable source of income. If you feel that gaming is having a negative impact on your life, our support team is here for you.

Important Warning

bajivp is for people aged 21 and above only. Access by minors is strictly prohibited. If a minor uses your device, please use parental control software.

21+

bajivp is a 21+ platform. Age verification is an integral part of our registration process. We are committed to protecting minors.

Our responsible gaming tools

Using the following protective tools at bajivp, you can keep your betting experience safe and controlled.

Deposit Limit

Set a daily, weekly, or monthly deposit limit. Once a limit is set it takes effect immediately; increasing a limit requires a 24-hour wait before it applies. This tool keeps you from depositing beyond your budget.

Time-Out Feature

Take a temporary break — set an account pause from 24 hours up to 6 weeks. During a time-out you will not be able to log in and no promotional communications will be sent.

Self-Exclusion

If you feel gaming is getting out of control, activate self-exclusion. You can keep your account closed from 6 months up to permanently. During this period our system will also block any attempt to open a new account.

Session Reminder

After a set amount of play time you will receive an automatic reminder. It will let you know how long you have been playing and alert you to the need to take a break.

Loss Limit

After you lose a set amount, your account will be automatically deactivated. You set this limit yourself and a cooling-off period applies for any changes.

24/7 Support

Contact our Bengali-language live chat support at any time. Our trained team is ready to help with any concerns about responsible gaming.

Warning signs of problem gambling

If you notice any of the following signs in yourself, consider seeking help:

  • You are spending more than your budget and placing larger bets to try to recover lost money.
  • You are hiding the extent of your gambling from family or friends.
  • Gaming is causing problems with your work, family, or sleep.
  • You are gambling with borrowed money or money meant to pay bills.
  • You feel restless, irritable, or anxious when you are not playing.
  • You want to stop playing but keep failing to do so.
  • You now need to bet more money to get the same excitement you used to feel.

How to get help?

If you feel gaming is getting out of your control, take the following steps:

Take a break immediately

Activate our time-out or self-exclusion feature. This can be done from Account Settings or through 24/7 live chat.

Talk to us

Email our support team at [email protected] or contact us via live chat. We will listen in Bengali, without judgment.

Seek professional help

Gambling addiction is a recognised mental health condition. Do not hesitate to reach out to a mental health professional in Bangladesh.

Tips for safe and enjoyable gaming

Set a Budget

Only play with money whose loss will not affect your daily life. Minimum deposit is ৳300.

Manage your time

Set a time limit before each session. Keep session reminders on and take regular breaks.

Manage your emotions

Do not play when you are feeling down, angry, or lonely. Avoid placing bets under the influence of alcohol or substances.

Lower your expectations of winning

Think of gaming as entertainment, not a source of income. A winning streak never lasts forever.

How to activate the tools?

Activating all responsible gaming tools at bajivp is very straightforward. You can access them in the following three ways:

1

Account Settings

After logging in, go to the "Account Settings" section. From the "Responsible Gaming" tab there you can set all limits and break options.

2

Live Chat

Let our support representative know via 24/7 live chat. They can instantly set the required limits or breaks on your account.

3

Email Request

Email [email protected] to request any limit or self-exclusion. We will process it with the highest priority.

Protecting minors

bajivp strictly enforces the 21+ age rule. Age verification is mandatory at registration. If you have children or teenagers at home, take the following steps:

  • Use a strong password on your device and do not share it with minors.
  • Activate Parental Control software on your browser.
  • Always log out after use and keep the password-save option turned off.
  • Keep the passwords and PINs of your bKash or Nagad accounts secure.

If you suspect that a minor has used your account, contact [email protected] immediately.

Self-Exclusion Process

For permanent or long-term self-exclusion:

  • Say "self-exclusion" in live chat
  • Send a written request by email
  • Choose a duration: 6 months, 1 year, or permanent
  • Will take effect within 24 hours
  • After a permanent exclusion, you must wait at least 6 months to reactivate

Frequently Asked Questions — Responsible Gaming

Reducing a limit takes effect immediately from the "Responsible Gaming" section in Account Settings or via live chat. If you want to increase a limit, a 24-hour cooling-off period applies — this gives you time to reconsider your decision.

Once self-exclusion is active, any withdrawable balance in your account can still be withdrawn. No new deposits will be accepted. No promotions or bonus offers will be sent during self-exclusion. Minimum withdrawal is ৳1,000.

Time-out is a temporary break — from 24 hours up to 6 weeks. During this period the account is inactive but reactivates automatically when the period ends. Self-exclusion is longer-term — from 6 months up to permanent — and requires an application process to reactivate.

Self-exclusion is applied only at the account holder's own request. However, if you are concerned about a loved one's gambling habits, let our support team know — we can offer advice and guidance and help with appropriate steps.

The "Game History" or "Transaction History" section of your account shows a complete record of all your bets, wins and losses, and deposits and withdrawals. Review it regularly — it is an important part of responsible gaming.

Play safe, enjoy the fun

Enjoy entertainment responsibly. Play cricket betting, slots, and casino games at bajivp — within your limits.